easy access to outdoor parks and local wineries for exploring

I had a comfortable stay with quick check-in and a very clean room that made it easy to relax after a day of exploring. The great breakfast really fueled my adventures around town. the nearby k9 Cain Memorial Dog Park was a perfect spot for a stroll, allowing me to enjoy the outdoors and unwind.

The room I stayed in had a definite smoky smell, which made it uncomfortable, especially as someone with COPD. While the breakfast selection, including great muffins, was a highlight, the carpet in the room required thorough cleaning, adding to an overall sense of neglect at this location. Though the staff was friendly, a key miscommunication upon arrival further complicated my stay.

pleasant stay but room issues

The staff were friendly and responsive when we communicated our concerns. Additionally, the location was convenient for our church event activities.

However, the carpet in our room was very dirty, affecting our overall comfort.

Consider asking for a room on the opposite side of the freeway for a quieter stay.

The breakfast selection was excellent with many choices. The staff were friendly and responsive to our needs. Our room was comfortable with clean linens. The location was convenient for the event we attended. I appreciated the modern amenities during our stay. 😊

We really enjoyed our stay. my daughter got a kick out of seeing her name 'Welcome Sherry' on the TV screen, and the breakfast spread was just fantastic, especially the chocolate milk for my grandson. The pool was a great spot for the kids to unwind after our day of exploring, and the fitness center was perfect for me to get a quick workout in. Just a minor thing, the shower floor was a bit slippery, so be careful. 😊

This place suits me perfectly, with free internet, a fitness center, and 24-hour reception. The staff gave me helpful travel tips during my first stay. I highly recommend it for a great experience! I’m coming back for a holiday.

Couldn't recommend more for a quick layover

Comfortable room, clean shower, with great breakfast options and friendly staff that made our family feel welcomed, highlighted by a personal touch when we checked in and saw a "Welcome Sherry" message on the TV screen.

There was a slippery shower floor, which posed a slight risk for my grandson.

Great stay with friends! After a workout in the modern fitness center, we explored the nearby Deer Creek Golf Club and Cumberland Mountain State Park. Clean rooms and friendly staff made it even better. Just a heads up, breakfast can get a little busy in the mornings.

The first room we were given had some cleanliness issues, which was surprising. We reported it and they moved us quickly, but it was a bit disappointing to start.

I had some issues during my stay, but there were positives too. The staff greeted me warmly upon arrival. My room came with comfy pillows, which I appreciated. The breakfast was a highlight. it offered plenty of options that filled me up. However, the noise from I-40 was hard to ignore. I asked for a quiet room, but I still heard the traffic all night. The bed was a bit too firm for my liking. At check-out, I noticed an unexpected $200 charge on my card that wasn't disclosed during check-in, which felt quite frustrating. It’s great to have a friendly atmosphere, but I wish they would address the noise and handle billing more transparently.

Clean rooms and friendly staff made our stay enjoyable. The first room had cleanliness issues, which was disappointing.

The Hampton Inn Crossville provided us with a wonderful stay! The breakfast was outstanding, offering a variety of delicious options. Our room was spacious and had a modern feel, with a cozy corner and great amenities like a microwave and fridge. The staff was exceptionally friendly and attentive to our requests.

Parking was a bit crowded during peak hours.

Travelers looking for comfort

The staff was so cute, especially this one lady Janet, it felt like talking to an old friend. The beds were comfy, like sleeping on clouds, and the whole place was clean, fresh, no funky smell at all.

It wasn't exactly budget-friendly but I guess you pay for quality.